Complex HR case management

When people management gets difficult it's reassuring to know that people who understand schools and trusts on hand to support you. Whether you have an investigation, disciplinary or complex safeguarding case on your plate, we can help.

Keystone's team of qualified HR professionals are here to help, with no challenge too complex. Our school and trust people professionals have experence in managing complex cases from multiple safeguarding allegations and detailed police investigations to high-level grievances. 

As part of our HR service offering, our complex case management services are available as one-off packages and can be delivered either remotely or on-site, depending on your needs.

Our complex HR case support:
  • Investigation and disciplinary support

Our experienced team member will guide you through all stages of the investigation and disciplinary process, from initial consultation to evidence gathering, reviewing documents and providing detailed recommendations and resolutions. We also offer investigation officer services if required.

  • Grievances

With extensive experience in the education sector, we have advised on grievances at all levels, including collective grievances, and grievances raised against senior management and trustees. Our priority is to resolve issues quickly and efficiently, allowing colleagues to thrive and bring the maximum benefits to your school or trust.

Our skilled HR specialists provide experienced, lawyer-backed advice to guide you throughout the grievance process, enabling positive outcomes in line with employment law and your policies.

  • Complex safeguarding cases

Managing safeguarding allegations in your school or trust can be an incredibly daunting task. Our team have experience in advising on complex and sensitive cases and working with LADO recommendations, as well as supporting DBS and TRA referrals. We take a responsive, well-informed and decisive approach, ensuring challenges are met effectively and fairly and the children in your school are protected.

Why Keystone Knowledge?

Keystone's team of HR advisors and employment law specialists are highly-experienced in managing complex cases in education settings.

We go above and beyond basic case resolution, providing feedback and training if required to help develop your long-term strategy and your ability to deal with complex cases.

In-depth experience in 

high-level support 

across complex cases

Full feedback debrief 

and training included

On-site and remote support options

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Keystone Knowledge

Registered Office: Nightingale Way, Etwall, Derbyshire DE65 6RT

Keystone Knowledge is a Registered Company in England, no. 12092122

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